en General Questions &raquo; General Product Questions How does the Iconix solution work? <em>Iconix</em> eMail ID confirms the source of email messages using industry-standard authentication technologies such as Sender ID and DomainKeys. After we get a positive result from these authentication checks, we check that result against a list of identified senders. This multi-step process is required to make sure we aren't adding a <i>Truemark</i> icon to a spoofed message. Customer Support 2006-08-25 15:40